We accept all ages groups of learners from different backgrounds. Mandarin Playtime tends to make every learning session fun and interactive to learners.

For adult learners, learning activities might be different from children and young people, as it might involve more practice with higher standards. However, all learning activities, styles and pace can be negotiated with our tutor to get your needs and goals met.

As a learner, you do not need to prepare anything, unless you wish to make some notes from the sessions with us. We will get all learning materials and resources for you (or your child).

During our first session, we will discuss about learning goals with each learner, and we use the first session to build rapport and get to know you - our learners, as well as the your expectations.

From the second session on, we will be having regular sessions with structured activities. A brief note for planned activities can be shared before the session upon on request. Often, we review the progress with our learners regularly to make sure learners are working towards to their learning goals, and this can be completed via verbal communication before or after sessions.

Please refer more information from Our Sessions for examples of learning activities during our sessions.

Yes you can, and we do encourage parents to participate in activities with our tutor and children. However, you will be an additional learner from your child, which means that we will need to charge the fee for 2 learners (that is you and your child).

Caregivers’ or parents’ involvement during sessions is highly recommended for learners who are under 4 years old. This is to ensure a productive learning environment and positive interaction for both learners and our tutors. In this case, you will not be charged as a second learner.

However, if you are learning Mandarin with your child together and wish to make some progress in learning too, you will be considered as an additional learner apart from your child. That means you will be receiving 2 invoices from us after the tutoring session.

Please be mindful that we cannot work with your child alone unless there is a caregiver around. This does not mean you have to learn with your child together during the session, but we need you to be nearby (a distance where we can reach out at anytime when needed) to ensure the safety of your child, transparency of our communication with you (and/ or your child), and adequate support to your child whenever needed.

Mandarin Playtime believes we learn things the best when we are having fun and being relaxed, so we do not want to measure progress by taking test or examination regularly. Unless it is requested, we will not initiate any test or examination with our learners.

To avoid extra cost, we encourage you to enquire about your child’s learning progress before or after the tutoring session. The free consultation time will be 10-15 minutes in every 4 sessions. Any consultation that is longer than 15 minutes will be considered as additional service from us (other than tutoring), and you will be charged $10 for every 10 minutes.

To encourage our learners to initiate their learning, we will not charge additionally if the learner enquire us about the progress of their learning or asking for any feedback during the tutoring session with us.

We are still extending our business in organising group sessions for more than one learners. Occasionally, it is possible for us to have a group session with more than one learners, but given to the capacity and circumstances, we can only accept a small group that is no more than 3 learners in each group session. Please be noted that each learner from the group will be charged same as the rate according to our price guideline (refer to Our Sessions for more details).

We encourage you to consider 1:1 tutoring as a priority as every individual learns differently. We would love to provide tailored tutoring sessions to each learner according to their learning styles and uniqueness.

We take learners from different backgrounds regardless of their age and learning capacity. However, please consult with your NDIS Plan Manager/ Local Area Coordinator/ Support Coordinator to enquire about if the cost can be covered by NDIS first.