Mandarin Playtime ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our language tutoring services.

Information We Collect

We may collect personal information from you when you use our language tutoring services, including but not limited to:

• Name

• Contact information (email address, phone number)

• Payment details (if needed)

• Language proficiency levels

• Any other information you voluntarily provide to us

For young learners (as known as ‘the Student’) who are under 18 years old, we will only collect information from the learner’s parents or caregivers.

How We Use Your Information

We may use the personal information we collect for the following purposes:

• To schedule tutoring sessions and communicate with you about your sessions

• To process payments for tutoring services

• To personalise your learning experience and provide tailored language instruction

• To improve our tutoring services and develop new features

• To comply with legal and regulatory requirements

• Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We may share your personal information with third-party service providers who assist us in providing our tutoring services, such as payment processors or IT service providers. We require these third parties to maintain the confidentiality of your information and only use it for the purposes for which we disclose it to them.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also choose to restrict the collection or use of your information. If you would like to exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a new version on our website or app. We will notify you of any material changes to the policy by email or through a notice on our website. Your continued use of our tutoring services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us .